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Terms & Conditions

By accessing and using this website, you confirm your agreement with the rules and obligations mentioned and detailed hereafter and your commitment to follow them and to be bound by them. Thus, should you disagree with any of these Terms and Conditions, please do not use this website.

This website is owned and operated by Me Granny Rocks, which contact details can be found below:
Mailing address: Ballyteige, Ruan, Ennis, co. Clare, Ireland
Email address: contact@megrannyrocks.ie

Me Granny Rocks reserves the right to amend these Terms and Conditions at any time without prior notice. Since your access is conditional upon the acceptance and compliance with those abovementioned Terms and Conditions, we encourage you to review them whenever you use this website.

1. Ordering

1.1 Your order will be placed after you complete the checkout procedure. It constitutes an offer to buy the goods included in the order.
1.2 An email to acknowledge that we received your order will be sent to you but this email does not constitute Me Granny Rocks’s acceptance of the given order.
1.3 Once the order is accepted by Me Granny Rocks, you will receive an email confirming your order, which mentions the list of products, the expected date by which they will be made and dispatched, their prices, the postage costs and the expected delivery times. This is when the purchase contract with you will begin.
1.4 Me Granny Rocks reserves the right to decline your order, either entirely or partially, for any reason. Should this happen, you will be notified by email.
1.5 In the event of a product description or pricing error, despite our attention to detail to publish accurate information on the website, Me Granny Rocks may have to cancel your order, regardless whether the order has been confirmed.
1.6 In the case your order is cancelled or rejected and you have been already charged, you will promptly receive a full refund of any amount paid to Me Granny Rocks. If your order is only partially cancelled, you will receive a refund for the price paid for the cancelled products.
1.7 You commit that the items you ordered to Me Granny Rocks are strictly for private and domestic use and are not for resale and that any knitting pattern purchased from this website are for private use only. You agree not to use them for any commercial reason or publish them anywhere without prior permission from Me Granny Rocks.

2. Cancellation & return

2.1 If you wish to cancel your order after acceptance and before delivery, please email us at contact@megrannyrocks.ie.
2.2 If for any reason, you are not happy with the item you receive, please return it within 14 days of receipt along with your invoice to the following address:
Me Granny Rocks
Ballyteige
Ruan
Ennis
Co. Clare
IRELAND
2.3 In order to get entirely refunded, the product must be returned in its original condition. No refund will occur if the product has been used, worn, altered or repaired.
2.4 The return costs are not be reimbursed.

3. Prices & Payments

3.1 All prices are in Euro.
3.2 Prices may subject to change at any time, but this will not affect the orders already accepted, for which you receive an email of order confirmation.
3.3 Shipping costs are charged separately and clearly appear in your shopping basket before you place your order. However, they do not include the potential custom taxes or duties applicable in certain countries, which remain your responsibility.
3.4 Payments can be made by debit or credit cards and is due when you submit the order.

4. Product Appearance & Description

4.1 We make every effort to accurately display the colours of the yarn we use for our products on megrannyrocks.ie website. However, browser and monitor settings vary from computer to computer and variations in shade can result from those settings. Thus, we cannot guarantee that your monitor’s display of any colours will be accurate.
4.2 The main features of the products are displayed in the product description.
4.3 The product will be similar to the photo displayed on the website but can present slight difference depending on the knitter that made it.

5. Delivery

5.1 We aim to ship our products worldwide, from Ireland, using An Post. Many delivery options are available depending on the country of destination during the checkout procedure. They are detailed in the Delivery and Returns policy.
5.2 The products will be dispatched to the address you indicated in your order.
5.3 Me Granny Rocks will accept no liability or responsibility for any loss or damage arising as a consequence of delayed delivery or non-delivery of orders.

6. Service Access

Despite our effort to make sure this website is available 24 hours a day, we will not be liable if this website is unavailable at any time, for any reason. Access to this website may be suspended temporarily and without notice in the case of failure system, maintenance or repair, or for reason beyond our control.

7. Proprietary Rights to Content

Me Granny Rocks owns the copyright, trademarks and other intellectual property rights in all material and content of this website. You may not print, copy, reproduce, download, publish, transmit, broadcast, display, modify or re-use the material from this website for anything other than personal, non-commercial use. Any other use or reproduction of material of the material or content is strictly prohibited.

8. Linking to this Website from Third Party Sites

8.1 Any hyperlink to this website home page from a third party website must be done in a way that is fair and legal, does not damage Me Granny Rocks reputation or take advantage of it, and does not suggest any form of association, approval or endorsement where none exists.
8.2 The link to our home page must be presented in such manner that the viewing of this website is not impaired by framing or similar techniques that may impair the visitor’s user experience.

9. Disclaimer

Whilst every effort has been made to ensure the accuracy of the information and material contained on the website, we do not warrant the accuracy, completeness or up-to-date nature of the information and material provided on this website. The material and content of this website is provided “as is” and “as available” without any conditions or warranties of any kind either express or implied. To the full extent permissible by applicable law, Me Granny Rocks disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose.

10. Limitation of Liabilities

Users of Me Granny Rocks website expressly agree that the use of this website is at the user’s sole risk. To the fullest extent permitted by applicable law, under no circumstances, including, but not limited to negligence, Me Granny Rocks, its suppliers or any other party involved in creating, producing, or distributing this website will be liable to you for any direct, indirect, incidental, special or consequential damages that results from the use or the inability to use this website, any changes to the website, any material or data sent or received or not sent or receive, including but not limited to reliance by a user on any information obtained from the website or that results from mistakes, omissions, interruptions, deletion of files or emails, errors, defects, viruses, delays in operation or transmission, or any failure of performance, whether or not resulting from acts of God, communication failure, theft, destruction, or unauthorised access to Me Granny Rocks’s records, programs, or services.

11. Events Outside Our Control

Me Granny Rocks shall not liable for any non-performance or delay in performance cause by any act beyond our reasonable control, defined as a Force Majeure event, including but not limited to:

  • acts or omissions of third parties, unavailability of supplies, equipment failure,
  • war, terrorist attack, riot,
  • strikes, lock-outs, or other industrial actions,
  • fire, flood, storm, explosion, earthquake or any other natural disaster
  • any law, regulation, ordinance, or other act or order of any court, government, or governmental agency
  • delays, unavailability, errors, or other failures of the Internet or other data networks

12. General

These terms and conditions shall be governed by and construed fully in accordance with the laws of Ireland. Any disputes, claims or proceedings arising out of or in any way relating to this website and in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts located in Ireland. If any provision(s) of the terms of use is held by a court of competent jurisdiction to be contrary to law, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties with the other provisions remaining in full force and effect.

13. Termination

13.1 Me Granny Rocks may terminate this website and these terms and conditions with or without cause, at any time, and effective immediately. In the event of termination, you are no longer authorised to access Me Granny Rocks website, and the restrictions imposed on you with respect to the content, and the disclaimers, limitations of liabilities set forth in these terms and conditions shall survive termination.
13.2 We shall also have the right to terminate any individual’s right to access or use our website or any portion thereof, without notice, at any time and in our sole discretion.